Privacy Policy

Your privacy is important to us. This policy explains what information MusicAtlas collects, how we use it, when it may be shared, how long it is retained, and the choices available to you when you use MusicAtlas websites, applications, integrations, and services.

1. Information We Collect

We collect only information reasonably necessary to provide and operate MusicAtlas. Depending on how you use our services, this may include your name, email address, account information, communications with us, and information you intentionally provide when using MusicAtlas features.

Some MusicAtlas services also process music-related information needed to fulfill a request, such as artist names, track titles, playlist themes, genres, moods, activities, or other music discovery and search terms.

2. How We Use Your Information

We use information to provide and operate MusicAtlas, fulfill searches and other requests, maintain accounts and integrations, communicate with you, respond to inquiries, provide customer support, maintain the security and reliability of our services, troubleshoot technical issues, and improve MusicAtlas. We do not sell your personal information.

3. Cookies & Analytics

Our website may use cookies and similar technologies to provide site functionality, understand how our website is used, and analyze site performance. You can disable cookies through your browser settings, although some features may not work as intended.

4. Service Providers and Other Recipients

We may disclose information to service providers that provide infrastructure, hosting, security, analytics, communications, and other services necessary to operate MusicAtlas. These providers may process information on our behalf for the purposes for which we engage them. We may also disclose information when required by law, when reasonably necessary to protect the security, rights, or integrity of MusicAtlas or others, or in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business. MusicAtlas does not sell personal information.

5. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

6. AI Assistants, Plugins, and MCP Services

When you use MusicAtlas through ChatGPT, Claude, or another compatible application using the MusicAtlas Model Context Protocol (MCP) service, MusicAtlas receives only the information sent to our tools as necessary to fulfill the request. Depending on the feature used, this may include artist names, track titles, playlist themes, genres, moods, activities, or similar music-discovery queries.

The public MusicAtlas MCP service does not require your name, email address, AI assistant account information, precise location, payment information, passwords, API keys, or other authentication credentials. MusicAtlas does not request or retrieve your full AI assistant conversation history through its public MCP tools.

Information sent to MusicAtlas through these tools is used to process music searches and analysis, return MusicAtlas results, operate and secure the service, troubleshoot technical issues, and maintain and improve the reliability of MusicAtlas. MusicAtlas does not use AI assistant conversation data to build advertising profiles or sell personal information.

7. Slack App Data

If you install or use the MusicAtlas Slack app, we may collect and store the minimum Slack workspace information needed to operate the integration, including workspace ID, workspace name, app installation data, bot access token, user IDs associated with commands, slash command text, and app usage metadata. We use this information only to provide MusicAtlas features in Slack, operate the integration, troubleshoot issues, and support authorized workspace features such as SyncSearch catalog access.

8. Slack Messages and Workspace Content

MusicAtlas does not read Slack channel history, private messages, files, or workspace content beyond the specific command text and interaction payloads sent directly to the MusicAtlas app. We do not use Slack data to train large language models.

9. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing MusicAtlas services, maintaining customer accounts and integrations, supporting security and fraud prevention, resolving disputes, and complying with legal obligations.

Account and service information may be retained while an account or business relationship remains active and for a limited period afterward when necessary for legitimate operational, security, accounting, or legal purposes. Support communications may be retained as necessary to provide support and maintain a record of the request.

Requests made through the public MusicAtlas MCP service or other MusicAtlas integrations may be recorded in routine API and technical logs. These requests are not associated with a MusicAtlas user profile or maintained as a persistent search history. Routine API, technical, and security logs are retained for up to 90 days for service operation, troubleshooting, abuse prevention, security, and reliability.

If the MusicAtlas Slack app is uninstalled, we may retain workspace installation records and configuration history for a limited period to support reinstalls, enterprise provisioning, security, and audit requirements.

You may request access to, correction of, export of, or deletion of your personal information by contacting us. We may retain information when required by law or when reasonably necessary for security, fraud prevention, dispute resolution, or enforcement of our agreements.

10. Your Choices and Controls

You may contact us to request access to, correction of, export of, or deletion of personal information associated with you. You may also control cookies through your browser settings and disconnect or uninstall integrations such as the MusicAtlas Slack app or MusicAtlas Plugin through the applicable service.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements. We encourage you to review this page periodically.

12. Contact

If you have questions about this policy or would like to request access, correction, export, or deletion of your data, contact us.